Privacy policy

Keep the conversation.
Limit the record.

Updated 2026-11-13. Operational data should serve the room and the people responsible for it.

What this policy covers.

This policy explains how the operator of synton.cc handles enterprise inquiries, website access information, and operational data associated with Synton workspaces. Customers determine why participants join their applications and remain responsible for their own participant notices.

Data needed to run the room.

We receive organization and work email details when an inquiry is submitted. Workspace administration uses authorized contact information, project identifiers, and configuration records.

Operational records can include request references, network addresses, room and participant identifiers chosen by the customer, service error events, and media-quality measurements. Customers should avoid putting personal information into room names or participant identifiers.

Live participant media is handled to provide the requested session. Recording is enabled only through an authorized workspace configuration and is delivered to its designated recording destination.

Short operational retention.

Access logs rotate on a seven-day rolling schedule. The service uses operational telemetry to investigate failures, protect workspaces, and plan capacity. Telemetry is not sold, shared for cross-context behavioral advertising, or used to build advertising profiles.

Workspace administration and inquiry records are retained while needed to respond to the request, deliver the service, or meet applicable obligations. Recording retention follows the customer’s configured destination and agreed service schedule. A focused security investigation may preserve the relevant records for the duration of that investigation.

Service access and safeguards.

Only authorized operators and service providers with an operational need may access the information required for their work. Access is limited by role. Regional processing arrangements are reviewed as part of enterprise onboarding.

The public website does not include third-party analytics beacons or advertising scripts. The service uses credentials and room tickets for access control; customers should never send active credentials in a privacy request.

GDPR and CCPA/CPRA requests.

To request access, correction, deletion, portability, or restriction of personal information, or to object to processing where applicable, email hello@synton.cc. The same contact handles California privacy rights requests and questions about opting out of sale or sharing. Synton does not sell personal information.

We may ask for enough information to verify the requester’s authority without collecting unnecessary identification. If a request concerns participation in a customer’s application, we may direct the request to that customer or help it fulfill the request. We do not discriminate against people who exercise applicable privacy rights.

Questions and updates.

Send privacy questions to hello@synton.cc. Material changes appear on this page with a revised update date. Workspace contacts receive additional notice when an operational change requires it.

See the terms of service, API reference, or integration guide for service details.